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SHARINBOX to enhance its security with SG Markets

13/01/2022

In its efforts to make your personal shareholder area even more secure, Sharinbox has joined the Societe Generale group’s SG Markets platform.

In a few months, Sharinbox will change its login process by requiring a stronger password and adding an authentication step to allow your hardware and browser to be recognised.

Once the enhanced security process has been implemented, you will need to use your 8-digit access code and password to activate the new version of authentication and access your Sharinbox account. This stronger version of authentication will require a password as well as a second form of authentication using a verification code that you will need to enter as soon as a new device connects to your account. This verification ensures that it was actually you who initiated the connection.

What will change for you :

  • New login screens
  • When you log in for the first time, you will need to activate your account to establish your new login name
  • Setting your new, stronger password
  • A new additional authentication method to be defined when activating your account to enter the verification code
  • Once your account has been activated, you can use your new login details to access your Sharinbox shareholder account.

 After you have activated your account and defined your new login details, your access code will no longer be active. You will not be able to use it to log in anymore.

We will keep you informed of the implementation of this new login process when we have more news.

Tips to follow

Keep in mind that Societe Generale will never ask you for information it already has, your logins or your passwords.

  • Limit the dissemination of information (social networks, websites, standard mail templates, signature...).
  • Never pass on your personal and confidential information (date of birth, passwords…).
  • Beware of any unusual request and follow your intuition: if a request seems suspicious to you, it probably is!
  • Verify the legitimacy of such a request by making a counter-call to a number already referenced.

In case of doubt, please contact us using the contact details in the “Contact” section at the footer.

Remain vigilant about the signs that can alert you: inconsistent email address of the sender, syntax errors or spelling mistakes, link or site with an inaccurate URL address, absence of the mention "https" in the internet address of the visited site or the padlock indicating a secure connection.

Please, do not write down your passwords on Excel files or Word documents, prefer the use of a password safe.

What to do in case of proven or suspected fraud ?

If you have provided sensitive information, please contact us using the contact details in the “Contact” section at the footer.