Malicious software

Fraudsters contaminate your computer so they can hack your data

“You could be under surveillance without knowing it... ”

Once the program has installed itself on your computer, the hacker can, for example, steal your passwords and/or PIN codes, copy your data, or take control of your computer, access your bank account online and steal your money...

How to spot a scam

Your computer may have been infected if:

  • An alert or an error message from your anti-virus program pops up on your screen.
  • You receive unexpected validation requests for third-party access.
  • Connecting to your online banking site seems to be taking much longer than usual, or when you try to connect, you get a message in a foreign language, such as English.

Good habits for limiting the risk of fraud

If your computer is infected, please follow the recommendations below:

  • Get your computer cleaned by a professional.
  • Change the passwords/access codes for your online banking sites from a clean computer.
  • Install security programs on your computer (anti-virus, firewalls, etc.) and ensure that they are updated regularly (internet browsers and software must also be updated regularly).

To limit the risk of your computer being infected, use common sense and adopt a critical mindset when looking at your screen at all times.