Accessibility statement
Société Générale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it shall implement the strategy, and actions detailed in its multi-year plan which is currently being drawn up.
This declaration of accessibility applies to https://sharinbox.societegenerale.com
Compliance status
The SharinBox site is partially compliant with WCAG 2.2 Double-A (AA) level due to the non-conformities and deviations listed below.
Test results
The compliance audit carried out by Ipedis reveals that the compliance rate is 74,19%:
- 23 compliant criteria
- 8 non-compliant criteria
- 25 non-applicable criteria
Non-accessible content
The contents listed below are not accessible for the following reasons.
Non-compliance
Several elements of non-compliance are described in this document, some of which are recurrent on several pages:
- Elements visually represent a list but are not recognized as such by screen readers.
- Office documents are not accessible and do not have an alternative.
- Some headings in the content are not marked with heading tags.
- A data table uses presentation attributes.
- <br> tags followed by a space are used to visually create space at the beginning or end of paragraphs.
- Table headers and cells are not properly associated.
- The contrast between some text and the background is insufficient.
- The search submission button is no longer visible at a screen width of 320px.
- The skip link "GO TO MENU" is not functional.
- The page title is not relevant; it does not mention the name of the site.
- Some links do not indicate that they open in a new window.
- The presence of a submenu and its open state are not announced by the screen reader.
- The search submission button has a label similar to the input field's label.
Derogations for disproportionate burden
No derogation identified.
Content not subject to the obligation of accessibility
No content not subject to the accessibility obligation identified
Establishment of this declaration of accessibility
This statement was made on the 16th of December 2024.
Technologies used for the website development:
- HTML5
- CSS
- JavaScript
The tests of the web pages were performed with the following combinations of user agents and screen readers:
- NVDA avec Google Chrome
The following tools were used in the evaluation:
- Web Developer Toolbar
- WCAG - Contrast checker
- Accessible Color Picker
- Taba11y
- Assistant RGAA
- PDF Accessibility Checker (PAC) 2021
Pages of the site having been the subject of the verification of conformity:
- Accueil
- Mentions Légales
- Accessibilité
- Contact
- Sitemap
- Recherche
- Tout savoir de l'actualité
- Comprendre L'actionnariat
- Une offre complète de services
Feedback and contact information
If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.
Contact the communication department of Société Générale at the following email address: sharinbox.webmaster@sgss.socgen.com
Contact channels
This procedure shall be used in the following case.
You have notified the accessibility referent an accessibility defect that prevents you from accessing any of the content or services of Wholesale Banking and you have not been given a satisfying answer.
- By submitting a complaint to the Defender of Rights
(https://www.defenseurdesdroits.fr/en/contact) - Contact the representative of the Defender of Rights in your region
(https://www.defenseurdesdroits.fr/saisir/delegues) - Send a letter by mail (free of charge, do not put a stamp on it)
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07